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Project Updates

June 26th, 2019

U of T administrative management systems hit 90 per cent uptime

by: Katie Babcock They’re responsible for running integral processes at the University – from payroll to vacation and sick leave requests to job applications. Now, after a thorough audit and the resulting improved processes, the Administrative Management Systems have increased system availability to 90 per cent uptime. To bring this project to life, the team … Read More

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May 29th, 2019

New U of T service desk to streamline over 78,000 annual help requests

by: Katie Babcock U of T recently kicked off the start of the Enterprise Service Centre – a new service desk solution projected to streamline over 40,000 annual Human Resources & Equity (HR & Equity) requests and 38,000 Information Technology Services (ITS) inquiries. The application will consolidate a previous ticketing system, emails, phone calls and in-person questions, … Read More

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April 30th, 2019

Massive tech upgrades to transform U of T employee experience

by: Katie Babcock From human resources to financial and research applications, technology touches all aspects of the U of T employee experience. Now, the U of T Enterprise Modernization Program is set to transform the future for staff and faculty who depend on the Administrative Management Systems. After a comprehensive review of current technology options, Enterprise Applications … Read More

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October 16th, 2018

SharePoint Online: How U of T is tackling thousands of documents

by: Katie Babcock How does a division reduce 1,700 digital documents to 372 and create an efficient information management process for the future? U of T’s Division of Human Resources & Equity (HR&E) did just that with the help of SharePoint Online and Enterprise Applications & Solutions Integration (EASI). In July 2018, the new HR&E Documents … Read More

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September 14th, 2018

Potential and perspective: Profiles on EASI’s 2018 co-op students

From user experience process and design to information management, business analysis and machine learning – the four co-op students who joined Enterprise Applications and Solutions Integration (EASI) this past summer gained a wealth of experience and contributed a wealth of knowledge.

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May 8th, 2018

Who’s True Blue? U of T launches everyday recognition platform

U of T has a lot to celebrate – now, employees across all three campuses can easily recognize each other’s daily accomplishments through the revamped U of T True Blue recognition program.

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May 8th, 2018

On the road to revolutionizing U of T’s human resources

It’s a technology plan that’s expected to save U of T $1.5 million annually and create a cohesive, efficient digital workplace.

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March 27th, 2018

U of T launches Manager Self-Service team management solution

A new application for managers will streamline the vacation process, providing valuable business insights and saving time and money.

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